Indonesia, including Balikpapan, has regulations requiring the registration of mobile phones to combat illegal imports and ensure network security. If you're visiting or residing in Balikpapan and plan to use a foreign-bought phone, registering its International Mobile Equipment Identity (IMEI) number is crucial. Here's a breakdown of the process and options:
Registration Options:
Upon Arrival (Within 60 Days):
Register at the customs office located within the airport upon arrival. This option is available for phones purchased outside Indonesia.
Present your passport, boarding pass, and phone for verification.
Phones valued under \$500 are exempt from customs duty.
For phones exceeding \$500, a 35% tax applies to the amount exceeding the \$500 threshold.
After 60 Days:
If you missed the 60-day window, registration at the airport customs office is no longer possible.
Temporary Registration (90 Days):
Visit a local SIM card vendor or a mobile network operator's office.
Purchase a local SIM card.
The vendor or operator will register your phone's IMEI, providing temporary network access for 90 days.
This option allows you to use local SIM cards and enjoy cellular services during your stay.
Permanent Registration:
If you plan to stay in Balikpapan for an extended period or want permanent network access, consider the following:
Visa Run: Travel outside Indonesia and return, allowing you to register your phone at the airport customs office upon re-entry (within the 60-day window).
Local Phone Purchase: Buy a phone locally, which eliminates the need for IMEI registration.
Important Considerations:
IMEI Verification: You can verify your phone's IMEI registration status on the Indonesian Ministry of Industry's website or through your mobile network operator's app.
Validity: Temporary registration is valid for 90 days. You may need to repeat the process or opt for permanent registration for longer stays.
Multiple SIM Cards: Regulations limit the number of SIM cards that can be registered under one passport, typically to three. However, some individuals have reported successfully registering more than three.
Network Operators: Telkomsel and XL Axiata are popular mobile network operators in Indonesia, offering various data plans and coverage options.
eSIM Availability: eSIM options are limited for foreign visitors, primarily available through Smartfren.
Additional Tips:
When purchasing a local SIM card, inquire about IMEI registration to ensure your phone remains connected.
Consider data usage needs and choose a suitable plan accordingly.
Local SIM card vendors and mobile network operator offices are widely available in Balikpapan.
Seek assistance from vendors or operators if you encounter any issues with registration or network access.
By following these guidelines, you can successfully register your phone in Balikpapan and stay connected during your visit or stay.