How long does it take to reissue a Permata card? 💳🔁❓
Re-issuing a Permata Card
The time it takes to re-issue a Permata card can vary depending on the reason for the replacement and the specific branch you visit. However, generally, the process is quite efficient and straightforward.
Typical timeframe:
Immediate replacement: In cases of lost or stolen cards, Permata Bank offers immediate replacement at their branches. You can visit any branch with your passport and request a new card. The replacement process usually takes around 20 minutes, and you will receive a new card on the spot.
Standard replacement: For expired cards or those with damaged chips, the re-issuance process may take a few days to a couple of weeks. You will need to visit a branch and submit a request for a new card.
Additional Information:
Fees: There is typically a small fee associated with card replacement, which varies depending on the type of card you have.
Card activation: Once you receive your new card, you may need to activate it through the PermataMobile app or by calling customer service.
PIN selection: You will be able to select a new PIN for your replacement card.
Tips for a smooth re-issuance process:
Visit during off-peak hours: To avoid long wait times, it is recommended to visit the bank during non-peak hours.
Have your documents ready: Ensure you have your passport and any other required documents readily available to expedite the process.
Inform the bank about international travel: If you plan to use your Permata card abroad, it is advisable to inform the bank in advance to avoid potential blocks on your card due to security concerns. You can do this by visiting a branch, calling customer service, or sending an email.
Remember: Specific procedures and timeframes may vary slightly depending on the branch and individual circumstances. It is always best to check with Permata Bank directly for the most up-to-date information.